Shipping policy

SHIPPING POLICY

At Emma, Sophie & Jack, we want to make your shopping experience as simple and convenient as possible. Below you will find information about our processing times, delivery times and shipping.

DELIVERY TIMES

We aim to get your order to you as quickly as possible. Please note the following estimated delivery times:

  • Processing Time: 1–3 business days. Orders placed on weekends or public holidays may take slightly longer.
  • Delivery Time: After processing, delivery generally takes 8–12 business days.

Please note that delivery times are estimates and may vary depending on your location and circumstances outside our control.

PLACING AN ORDER

Ordering from Emma, Sophie & Jack is simple:

  1. Choose Your Items: Select your preferred product, size, colour and other available options, then click “Add to Cart.”
  2. Checkout: Proceed to checkout and carefully enter your shipping and contact information.
  3. Shipping: Review your order and shipping details before completing your purchase.
  4. Payment: Select your preferred payment method and complete your order securely.

Once your order has been successfully placed, you will receive an order confirmation by email.

SECURE PAYMENT OPTIONS

Your payment information is processed securely. We accept the payment methods displayed at checkout, which may include:

  • Visa
  • Mastercard
  • American Express
  • Other available local payment methods

All available payment options will be shown during checkout.

SHIPPING COSTS

We offer free shipping on all orders.

  • Shipping Cost: Free
  • Minimum Order: No minimum purchase is required.

OUR SHIPPING PHILOSOPHY

We carefully prepare every order and work with our shipping partners to deliver your purchases safely and efficiently.

As a small family boutique, we truly appreciate your patience while your order makes its way to you. Every purchase helps us as we close this chapter of our family business, and we are incredibly grateful for your support.

QUESTIONS?

If you have any questions about your order or delivery, please contact our customer service team.

Contact Us:
Email: info@emma-sophie-jack.com

With love,
Emma, Sophie & Jack 🤍

The final chapter of our little boutique.