Terms and service
TERMS OF SERVICE
OVERVIEW
This website is operated by Emma, Sophie & Jack. Throughout the site, the terms “we”, “us” and “our” refer to Emma, Sophie & Jack.
Emma, Sophie & Jack provides this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of these Terms of Service and any additional policies referenced on our website.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service and any additional terms, conditions and policies referenced herein.
Please read these Terms of Service carefully before accessing or using our website. By using any part of the website, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
SECTION 1 — ONLINE STORE TERMS
By using this website, you confirm that you are legally permitted to enter into a purchase agreement in your place of residence.
You may not use our products or services for any unlawful or unauthorized purpose, or violate any applicable laws while using our website.
You must not transmit viruses, malware or any other harmful code through our website.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service or cancel an order where reasonably necessary, including in cases of suspected fraud, unauthorized activity or violation of these Terms.
You agree not to reproduce, copy, sell, resell or exploit any portion of our website, content or services without our prior written permission.
SECTION 3 — ACCURACY OF INFORMATION
We make reasonable efforts to ensure that the information on our website is accurate and up to date.
However, information may occasionally contain errors, omissions or outdated information. We reserve the right to correct errors and update information at any time.
SECTION 4 — PRODUCTS, PRICES & ORDERS
Prices displayed on our website are subject to change without notice.
We reserve the right to modify, discontinue or update products and services at any time.
Product descriptions, photographs and colours are provided as accurately as reasonably possible. However, colours may appear slightly different depending on your device or screen settings.
When you place an order, you are making an offer to purchase the selected products. An order confirmation will be sent to the email address provided during checkout.
We reserve the right to cancel or refuse an order where necessary, including where a product is unavailable, incorrectly priced or where fraudulent activity is suspected.
Statutory consumer rights remain unaffected by these Terms.
SECTION 5 — PRODUCTS & AVAILABILITY
Some products may be available only in limited quantities.
Because this is our Final Farewell Sale, certain products and sizes may sell out and may not be restocked.
We cannot guarantee that every product displayed on our website will remain available.
Our return and refund conditions are described in our Return Policy.
SECTION 6 — BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders where necessary.
You agree to provide accurate, complete and current information when placing an order.
If your contact or billing information changes, please update it as soon as possible so that we can process your order correctly.
SECTION 7 — THIRD-PARTY SERVICES & LINKS
Our website may contain links to third-party websites or use third-party services.
These services are provided by independent companies, and we are not responsible for the content, availability or policies of third-party websites.
SECTION 8 — USER COMMENTS & FEEDBACK
If you voluntarily send us suggestions, feedback, reviews or other materials, you agree that we may use such content for legitimate business purposes, subject to applicable law.
We will not use your personal information in a way that violates our Privacy Policy.
SECTION 9 — PROHIBITED USES
You may not use our website or its content:
- For any unlawful purpose
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To distribute viruses or harmful software
- To interfere with the security or operation of our website
- To collect personal information from other users without authorization
- To engage in fraudulent or misleading activity
SECTION 10 — DISCLAIMER & LIMITATION OF LIABILITY
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, secure or error-free.
To the extent permitted by applicable law, Emma, Sophie & Jack will not be liable for indirect or consequential losses arising from the use of our website.
Nothing in these Terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited.
SECTION 11 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for claims or losses arising from your unlawful use of our website or your violation of these Terms.
SECTION 12 — GOVERNING LAW
These Terms of Service are governed by the laws applicable to the business and its customers, subject to any mandatory consumer protection laws that apply in the customer's country of residence.
Important: I would not automatically keep “the Netherlands” from the old policy. If your business is actually based in Auckland/New Zealand, the governing-law section should be checked and set up correctly for the actual legal entity and location of the business.
SECTION 13 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Emma, Sophie & Jack
Auckland, New Zealand
Email: info@emmasophiejack.com
The final chapter of our little boutique. 🤍
